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Soft Service Solutions

Soft services

We’re Here to Assist Your Team

At Bermex, we’re dedicated to making sure our clients are satisfied. You’ll often hear us ask if there’s anything else we can do for you. Why make the extra trip if we can do it for you? If there’s a way that we can save you time with our soft service solutions, we’re always happy to help.

Our soft service solutions are our way of proving our worth and strength in customer service to our clients. If you have public service announcements, specific account notices, or door hangers, we can make sure they’re put in the right place during our routes.

We offer collection and billing support as part of our soft service solutions. Our team will let customers know they are behind on bills and give them information on how to complete payments. If necessary, our employees can even show how to make payments over the phone.

We can also create and optimize a call center to be tailored to your services. Our call centers are staffed with expert customer support staff who politely respond to inquiries and complaints.

Client and customer satisfaction is key to the core of our business. We’re always striving to build and manage long-term relationships with our clients.

We Go the Extra Mile for Our Clients with Our Soft Service Solutions

At Bermex, we’ve been a leading utility meter reading service provider for over four decades. We work with gas, electric, and water utilities to help them cut expenses, remove operational problems, and improve customer relationships. Our services are flexible, and we can create a partnership that fits exactly what you’re looking for.

Our employees are what make the difference for our organization. We hire, train, and retain the best people and give them the development necessary for them to grow. Interested in joining us? We’re looking for professionals to add to our team! Check out our career opportunities to see the positions we have open.